The Business Fundamentals Program

Unley

The Business Fundamentals Program is designed for established business owners looking to take their business and their knowledge to the next level. This three month Program will give eligible participants the knowledge and tools to plan and grow their business successfully.

Participants will each receive six one hour mentoring sessions from a Business Mentor to discuss their specific challenges and help develop your business capabilities and work out an implementation plan.

Applications for the May intake is open now.

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Persuasive Presentations and Pitches

Online 1.00 - 4.00pm

Learn how to sell your ideas visually and secure the support of key stakeholders.

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ISO readiness information session

Paget 10.00am - 12.30pm

This session is for manufacturing leaders who want information about the following:

• What is an ISO Certification / Quality Management System
• What are ISO Certification standards and why are they relevant to manufacturing
• What benefits can come from holding an ISO certification
• What are the challenges with implementing a quality management system
• What is the standard process for obtaining ISO certification
• What role does leadership play in implementing and sustaining a quality management system
• Where to find additional information related to obtaining ISO certification / compliance

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5G – the Enabler of the Zero Touch Mine

Online 2.00 - 2.45pm

With the arrival of 5G, the industry can finally unlock true Zero Touch Mining — a shift from manual, site bound processes to intelligent, autonomous, and remotely orchestrated operations.

Join Austmine for an in depth session exploring how 5G’s deterministic latency, massive IoT capacity, and edge powered intelligence are transforming mines into fully connected, self optimizing environments. Break down the practical pathway to Zero Touch Mining, including how to integrate legacy systems, converge IT/OT networks, and scale automation safely and efficiently.

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Initial and Simplified Customer Due Diligence

Online 9.30am - 10.45am

By the end of this webinar, you’ll be able to:

• Understand the purpose of initial CDD and how it helps identify customers and identify and manage their ML/TF risk.
• Identify what information you need to collect and verify for different types of customers.
• Recognise when different CDD approaches may apply.

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Staying Safe Online

Singleton 12.30 - 2.00pm

Business Workshop Series – Staying Safe Online What’s in store? Come along and learn how to keep yourself and your loved ones safe online. With post session advisory support, you’ll have plenty of opportunity to ask questions, share insights, and make connections.

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Create a Lean Business Plan

Online 9.30am - 12.30pm

For Indigenous businesses – using the business development learner guide, participants will develop a lean business plan and showcase their business.

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How to Build your Digital Footprint

Port Hedland 9.00am - 2.00pm

Leverage AI – Use smart tools to save time, create content, and position your business as the obvious choice. Improve your SEO – Understand how search engines work and what to tweak so your business shows up higher in Google results.

Use social media strategically – Build visibility without burning yourself out or posting just for the sake of it. The focus is on simple strategies with powerful results – no tech overwhelm, no shiny-object chasing, just clear actions that move the needle.

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AI-assisted content creation

Online 12.00 - 1.00pm

Keeping up with fresh content can be exhausting – slow design tools, expensive outsourcing, or DIY that eats hours. In this session, you’ll see how generative AI can cut that workload in half. Learn simple workflows to create on-brand social posts, presentations and marketing assets in minutes. Walk away with templates, tips and techniques you can use immediately – proof that AI elevates your content, not replaces your creativity.

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Marketing Fundamentals

Online 3.30 - 6.30pm

At this workshop for Indigenous businesses, you will hear how applying the fundamental principles of marketing can help to increase awareness of your business and improve the potential for customers to buy from you.

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Supply Chain Connect

Muswellbrook 10.30am - 2.30pm

Supply Chain Connect is a structured, one-day forum that gives Hunter region businesses direct, private access to procurement and delivery managers from the major renewable energy and infrastructure projects shaping our region.

Instead of spending months trying to find the right person at the right company, we’re doing our best to try and bring them to you, in a single day of curated one-to-one conversations matched to what your business does.

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Stronger Together: From Assets to Action! REUNION

Online 11.00am - 12.00pm

Together, we created space for meaningful dialogue, shared wisdom, and bold ideas. Now, we gather once more to celebrate what has emerged since, deepen our connections, and explore what’s next for our collective impact.

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Snake Relocation Course

Wedgefield 8.00am - 3.00pm

Tim and West Oz Wildlife are returning to The Tradie Hub for an action-packed, hands-on one-day Snake Relocation Course designed to keep you safe, skilled, and certified.

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Coffee and Catch Up

Port Hedland 10.00 - 11.30am

Join Hon Julie Freeman MLC and Leader of The Nationals WA, Shane Love MLA at the Web Business Hub for a relaxed coffee catch-up. Hear firsthand insights on current priorities, regional issues, and the work being undertaken to support communities across regional Western Australia. This is a great opportunity for local businesses and community members to connect, ask questions, and be part of the conversation.

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WHS for Managers and Supervisors

Online 8.45 - 1.00am

Managers and supervisors within any organisation have a responsibility to understand and implement Work Health and Safety legislation and requirements. This ensures staff are working within a safe work environment.
Managers and supervisors are role models for staff. By demonstrating safety standards and carrying out duties with a complete understanding of legal requirements, managers and supervisors help create a safety culture in their workplace.
The South Australian Business Chamber has designed this course to ensure middle managers, supervisors and team leaders are aware of their responsibilities for maintaining workplace safety systems.

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Reimagining Psychosocial Safety For the Future of Work

Paget 12.00 - 2.30pm

This will showcase innovative VR-based training from PowerSkillsAI, creating a safe, interactive space focused on building safer, more inclusive workplaces.

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Ongoing Customer Due Diligence

Online 1.30 - 2.30pm

By the end of this webinar, you will be able to:

• Understand the purpose and importance of ongoing CDD
• Identify what you must monitor for, including unusual transactions, behaviours and changes in customer risk
• Apply practical methods for monitoring customers and their use of your designated services throughout the course of the business relationship and,
• Respond appropriately to unusual transactions and behaviours.

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Men in Business Luncheon

Port Hedland 12.00 - 2.00pm

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Introduction to Project Management

Whyalla 9.00am - 4.30pm

This one-day course is suitable for participants working within operational roles and with limited or no knowledge of project management principles and tools.

• Increase your confidence and competence in the fundamentals of effective project management.
• Explore project management principles and philosophies.
• Identify the key stages in the process of formulating and completing a project from initial concept to completion.
• Consider the different types of projects – from “tangible” construction to the “intangible” organisational change programs.
• Participate in activities to develop knowledge and skills in applying project management theory.

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Budgeting and Finance Strategy

Online 3.30 - 6.30pm

For Indigenous businesses – learn about basic financial management and budgeting for business at this workshop. During this session you will learn about key financial concepts and develop budgets using a specially designed spreadsheet budgeting tool.

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Launch Your Business

Online 10.00am - 12.00pm

Whether you are new to business, or you want to refresh your knowledge because you are starting another venture, we cover the nuts and bolts of feasibility, finance, marketing, legal, leasing, intellectual property and more.

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Coffee and Catch Up

Port Hedland 10.00 - 11.30am

Join Regional Development Australia Pilbara CEO, Daiva Gillam, at the Web Business Hub for a relaxed coffee catch-up. Hear firsthand what RDA Pilbara is currently working on, including key projects, regional priorities, and opportunities shaping the future of the Pilbara. This is a great chance for local businesses and community members to stay informed, ask questions, and be part of the conversation.

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Circular economy business models that work

Online 11.00am - 12.00pm

This webinar explores the role of leadership in activating circular design at scale. From local government to global design practice, our speakers will examine how systems thinking, behavioural insight and strategic leadership intersect — and what it takes to move from concept to implementation in complex, real-world environments.

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Difficult Discussions & Crucial Conversations

Paget 9.00am - 1.00pm

Tired of awkward silences, unresolved tension, or conversations that go nowhere?
This high-impact workshop upskills you with the tools, confidence, and real-world techniques to turn conflict into connection, and confrontation into clarity. Whether you’re leading a team, navigating high-stakes conversations, or tired of walking on eggshells, this session is your turning point.

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Building Blocks for Business Success

Online 9.30am - 12.30pm

FOr Indigenous businesses. What is your business vision? Do you want to get a better understanding of the statutory and legal requirements that need to be considered when operating a business in Australia?

This workshop also introduces basic financial management concepts and tools used to run a business.

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NSW Mining Careers Info Night

Singleton

Join us for an interactive Careers Info Night, designed for high school students and first-year university students who want to explore future career pathways and connect with real people in the mining industry.

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Emotional Intelligence Essentials

Paget 9.00am - 4.00pm

In the condensed version of their 2 day workshop they have included the most impactful and practical content to help you sharpen your ability to read the room, navigate communication styles, and build rapport quickly. This isn’t just theory, it’s real-world application designed to boost your self-awareness and expand your emotional radar.

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Remote First Aid Training

Wedgefield 8.00am - 1.00pm

Join Emily from Prime First Aid & Training at the Tradie Hub for a Remote First Aid Training Course, designed specifically for those living and working in remote or isolated environments.

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Strategic networking

Online 12.00 - 1.00pm

Many business owners spend hours networking with little to show for it, leading to frustration and overwhelm. This session cuts through the noise, showing you how to build genuine connections that lead to opportunities without awkward conversations or pushy sales tactics. Walk away with practical tips you can use immediately.

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Cyber Wardens Foundations

Online 12.00 - 12.30pm

A short introduction to cyber security that helps you identify the seven cyber security red flags that pose a risk or threat to your small business.

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Coffee and Catch Up

Port Hedland 10.00 - 11.30am

Join Australian Renewable Energy Hub CEO Neil Parker and the team for a Coffee & Catch Up at The Web. The Australian Renewable Energy Hub (AREH) is a globally significant renewable energy project in the East Pilbara, wholly owned by InterContinental Energy. Come along to hear more about the project and ask questions about what it could mean for local businesses and the broader community.

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From Team Member to Team Leader

Whyalla Norrie 9.00am - 4.30pm

Explore strategies to cope creatively with change in yourself and others. Learn the six leadership styles most useful for team leadership.
Practice how to be flexible and use an appropriate leadership style.

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IR Reforms Roadshow

Mackay 8.00 - 10.00am

Isaac Business Chamber’s Business Breakfast will be hosted by Peabody’s Centurion and Coppabella mines. The complimentary breakfast will feature an update from Peabody’s leaders on its growth plans in Queensland.

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How to Write a Business Plan

Online 2.00 - 5.00pm

Prospective business owners sometimes wonder if they really need to write a business plan, particularly if they’re not seeking a bank loan. However, if you want to clarify your thinking, set a tone and direction for your business, and a deeper understanding of your market, the answer is certainly ‘yes you do’.

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Mentoring for Growth Day

Andergrove 9.00am - 3.00pm

Register for a 1-hour mentoring session to help you find the right person to talk to about challenges and opportunities in your business. The Queensland Government’s Mentoring for Growth (M4G) program offers free and confidential mentoring sessions where you are matched with business experts to help you understand business processes, talk through a problem in your business or identify business growth opportunities.

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AI for Small Businesses

Online 6.00 - 8.00pm

Participants will learn how to use AI to save time, reduce admin tasks, and streamline marketing efforts. This workshop is ideal for any business owners uncertain about Artificial Intelligence and are keen to learn how to use it to optimise activities and support business growth.

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Understanding Your Business Financials

South Hedland 12.00 - 2.00pm

Join Lorraine from Elite Business Services at the South Hedland Hub for a practical, hands-on workshop designed to help you truly understand the financial health of your business — beyond just relying on your accountant.

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AI for Small Businesses

Online 6.00 - 8.00pm

Participants will learn how to use AI to save time, reduce admin tasks, and streamline marketing efforts. This workshop is ideal for any business owners uncertain about Artificial Intelligence and are keen to learn how to use it to optimise activities and support business growth.

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Raising Capital for Small Businesses

Online 12.00 - 1.00pm

Join us online to find out about funding solutions for your business.

In this webinar, we will explore capital raising options and provide you and your business with possibilities on how and where to start.

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Mentoring for Growth Day

Mackay 9.00am - 3.00pm

Register for a 1-hour mentoring session to help you find the right person to talk to about challenges and opportunities in your business. The Queensland Government’s Mentoring for Growth (M4G) program offers free and confidential mentoring sessions where you are matched with business experts to help you understand business processes, talk through a problem in your business or identify business growth opportunities.

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Health and Safety Representative Training – Year 1

Online 8.45am - 4.30pm

This five-day program provides newly-elected Health and Safety Representatives (HSRs) with the skills and confidence to identify and resolve workplace health and safety (WHS) issues.  HSRs play an important role in organisations, advising colleagues about health and safety matters within the workplace and ensuring that safety standards are met. By representing workers in their group, HSRs provide an avenue for workers to raise safety issues within their workplace, ensuring that a process is followed to resolve any hazards or risks.

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Take Control of Your Business Finances

Port Hedland 12.00 - 2.00pm

Join Lorraine from Elite Business Services for a Tax Planning Workshop. Learn practical strategies to maximise savings, stay compliant, and make smarter financial decisions.

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Aboriginal Employment Tips & Tricks

Online 9.30am - 12.30pm

This training is designed for employers, managers, HR professionals, team leaders and staff across all sectors who are committed to creating more inclusive, respectful and culturally safe workplaces for Aboriginal and Torres Strait Islander people. It is particularly relevant for organisations involved in recruitment, onboarding and workforce development, as well as those looking to strengthen staff retention and workplace culture.

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Free sustainability coaching

Mackay 9.00am - 5.00pm

ecoBiz is a FREE program offered by Business Chamber Queensland that supports businesses with personalised coaching, training, resources and tools to help you save costs, reduce your energy, water and waste use and manage your carbon emissions.

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AI for Small Business

Port Hedland 9.00am - 2.00pm

AI tools are evolving at a rapid pace — but are you using them to grow your business… or unintentionally holding it back? In this upcoming session, we’ll explore how to leverage AI beyond just content creation — because in 2026, content is cheap. The real value lies in how you strategically use these tools.

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1 Hour of Business Mentoring

Port Hedland

Take advantage of a valuable opportunity to receive one-on-one business mentoring with experienced Business Mentor Elsa Mitchell. Free for PHCCI Members

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Calm in the chaos

Online 12.00 - 1.00pm

During this webinar you will explore:

• Why doing everything is often the biggest threat to your growth.
• How stepping into smarter strategy can turn chaos into clarity.

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Responsible and safe AI for small business

Online 12.00 - 1.00pm

Using AI without understanding privacy, data, and ethical risks can expose your business to legal and reputational issues. Many small businesses experiment with AI without clear guidance. This session will help you move beyond guesswork—showing how to use AI responsibly, confidently, and effectively, without needing technical expertise.

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Introduction to the R&DTI

Online 12.30 - 2.00pm

Co-hosted by the department and the Australian Taxation Office (ATO), this introductory session covers what the R&DTI is about, how it works and the important information you need to know before participating.

It is strongly recommend attending this session before applying to register your R&D activities and before attending other information sessions.

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Supervisor Workshop

Singleton 9.00am - 1.30pm

FREE WORKSHOP – EFFECTIVELY SUPERVISING YOUR APPRENTICE OR TRAINEE

Workplace supervisors are in a key position to maximise the success of training and therefore ensure the supply of skilled staff for the future.

A capable supervisor can make workplace training meaningful and enjoyable for both the supervisor and the apprentice and trainee. Good supervisors have the most significant impact on workplace culture.

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Career Roadshow

Port Pirie, Port AUgusta, Whyalla 10.00am - 2.00pm

The Career Roadshow is a premier careers event spanning five key locations in South Australia: Kadina, Port Pirie, Port Augusta, Whyalla and Port Lincoln.

This event aims to connect local communities with employment and career opportunities, showcasing regional businesses, careers, higher education, training, and employment options.

Attendees will include school students, job seekers, and career changers, all seeking guidance for their future paths. With interactive displays, attendees will have the chance to explore career opportunities, apply for jobs, and enrol in courses on-site.

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Mental Health First Aid

Port Hedland 9.00 - 11.00am

Nationally Recognised Course in Mental Health Support for First Responders. Participants will learn to recognise the difference between a Mental health Concern and a Mental Health Crisis. They will also learn how to provide peer support, initiate conversations about mental health, and connect colleagues with professional mental health services when necessary. The course emphasises the importance of reducing stigma around mental health and fostering a supportive work environment.

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Emotional Intelligence in Business

Port Hedland 9.00am - 2.00pm

Join Nathan from Scope Training to develop the skills you need to read people, manage emotions, and build stronger relationships in your business.

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5 key negotiation habits for small business owners

Online 12.00 - 1.00pm

Have you ever lowered your price too quickly, agreed when you wanted to push back, or walked away from a deal thinking you could’ve handled it better? You’re not alone, these situations are common for small business owners.

Running a business means negotiating constantly: with clients, suppliers, partners, contractors, and sometimes even your own team. When you’re balancing cashflow, deadlines and growth pressures, negotiation can feel uncomfortable or draining.

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One on One Mentoring Sessions

Port Hedland

FREE Business Mentoring for Port Hedland Chamber of Commerce Members. We have a limited number of FREE 1:1 mentoring sessions available exclusively for Port Hedland Chamber of Commerce Members. Don’t miss this opportunity to gain tailored advice and practical insights to help grow your business.

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R&DTI program insights

Online 12.30 - 1.30pm

This session will provide you with the latest information about administration of the R&DTI program.

Co-hosted by the Department of Industry, Science and Resources (DISR) and the Australian Taxation Office (ATO), the R&DTI program insights session is an opportunity to hear directly from program representatives on current priorities and future direction of the program.

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BBMC May Networking Luncheon

Mackay 12.00 - 2.30pm

The third BBMC Networking Luncheon for 2026 will feature a keynote fireside chat with Thiess.

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TechVerge 2026

Mackay 7.30am - 2.00pm

Tech Verge is Greater Whitsunday Innovation’s premier annual technology conference, bringing together industry leaders, innovators, entrepreneurs, and tech enthusiasts from across the region and beyond.

This two-day event features keynote presentations, panel discussions, hands-on workshops, networking opportunities, and a showcase of cutting-edge technologies and startups.

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Best in Business Awards

Mackay 6.00pm - 9.30pm

A night of celebration, style, and standout moments at the Best in Business Awards, as we wrap up Small Business Month with a bang. Begin the evening with canapés and drinks on arrival, before enjoying a delicious two-course meal, an inspiring keynote speaker, and a host who will keep the energy high from start to finish.

We’ll celebrate excellence across seven categories, recognising the businesses and individuals driving our region forward — the innovators, the risk-takers, and the quiet achievers making a big impact.

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Safety Conference 26

Mackay 7.00am - 4.30pm

Regional Queensland’s most anticipated event dedicated to advancing safety leadership and practices is BACK.

Hosted in the vibrant city of Mackay, this groundbreaking conference is your exclusive opportunity to gain cutting-edge insights and network with top professionals in the industry. The Resource Industry Network Safety Conference is situated in the epicenter of regional manufacturing and mining, brining together like-minded professionals and industry experts.

The 2026 Safety Conference will feature presentations from leading experts, practical and cost-effective solutions, and inspirational stories designed to equip attendees with the skills and information they can take back to their workplaces.

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Art of Negotiation

Online 6.00 - 8.00pm

Working professionally in the arts and creative sector means communicating with a diverse range of people across an array of complicated circumstances. Any ordinary day could include managing a new professional relationship, negotiating your fees, umpiring an argument or setting better boundaries for the work. Much of the time, we have no clues or tools to help us at all!

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Cashflow clarity: money control for small business

Online 12.00 - 1.00pm

Many business owners have financial reports, but not financial clarity. Even established businesses can feel exposed when cashflow is unpredictable. This session introduces a CEO-level approach to cashflow by turning your numbers into a practical model that supports better decisions. We’ll focus on the metrics that matter, the operational realities that influence cashflow, and how to strengthen financial stability without adding unnecessary complexity.

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AI chatbots: save time and humanise your automation

Online 12.00 - 1.00pm

Small businesses spend hours answering the same questions, and while AI chatbots can help, they can also frustrate customers and harm trust. In this session, you’ll learn the core principles for implementing chatbots effectively, streamlining support while keeping interactions human and friendly.

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Lean Manufacturing and Cultural Maturity Workshop

Paget 8.30am - 4.00pm

An Introduction to Lean Manufacturing Philosophy and offers solutions to the challenges in change management processes.

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WHS for Officers

Online 8.45 - 11.30am

As an ​‘officer’ under the Work Health and Safety Act, are you aware of your due diligence obligations and responsibilities? the South Australian Business Chamber’s WHS for Officers course outlines key responsibilities and provides clarity around your duties as an officer to help ensure due diligence in the workplace.

Responsibilities covered in this course include understanding Work Health and Safety legislation; defining relevant duties within your organisation; enforcing reasonably practicable regulations; understanding codes of practice; and the impact for failing to comply with legal requirements to ensure a safe workplace.

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Mate 2 Manager

Paget 9.00am - 12.00pm

People expect that being promoted to CEO would be the toughest career move out there, plot twist – it’s not! Let’s face it, stepping up from Team-Mate to Team-Manager can feel really tricky, like being promoted from drummer to conductor overnight, without a baton.

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PHCCI Business Excellence Awards

Port Hedland

Hedland’s most prestigious night of elegance returns for 2026. The PHCCI Business Excellence Awards will be held as a Seaside Soirée at the Hedland Hotel, celebrating the outstanding businesses making a meaningful impact within our local community.

Join us for an evening of sophistication, recognition, and celebration – an event not to be missed.

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The Reimagined Mine

Online 2.00 - 3.00pm

This session will explore the breakthrough technologies redefining the industry, from AI and machine learning to integrated digital ecosystems. Discover how the next wave of innovation is shaping the future of mining and beyond.

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Practical knowledge to reduce uncertainty

Online 2.30 - 4.00pm

This session assumes a basic knowledge about the program and its legislation.

It will cover:

• DISR’s approach to managing program integrity
• how record-keeping supports eligibility
• using advance findings to obtain certainty
• how overseas findings operate

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Tendering – Top Ten Tips

Online 10.30 - 11.30am

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Tenders and Capability Statements

Singleton 10.00am - 12.00pm

Tenders & Capability Statements What’s in store? Learn the ins and outs of creating tenders and capability statements to help secure your business’ next contract. With post session advisory support, you’ll have plenty of opportunity to ask.

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WHS for Managers and Supervisors

Online 8.45 - 12.30am

Managers and supervisors within any organisation have a responsibility to understand and implement Work Health and Safety legislation and requirements. This ensures staff are working within a safe work environment.
Managers and supervisors are role models for staff. By demonstrating safety standards and carrying out duties with a complete understanding of legal requirements, managers and supervisors help create a safety culture in their workplace.
The South Australian Business Chamber has designed this course to ensure middle managers, supervisors and team leaders are aware of their responsibilities for maintaining workplace safety systems.

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Capability Statement Workshop

Online 10.30 - 11.30am

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Business Financing

Online 11.00am - 12.00pm

During this webinar you will discover:

• Various types of business financing.
• Why financing may or may not be suitable for your business.

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Queensland Mining Awards Gala Dinner

Mackay 6.00 - 11.00pm

It’s the biggest night on the Queensland mining industry calendar, as suppliers, contractors and decision-makers swap boots for black-tie and high-vis for high fashion.

Hosted by the Bowen Basin Mining Club in partnership with the Queensland Resources Council, the Gala Dinner will highlight businesses of all sizes excelling in the Queensland mining industry.

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Building Business Excellence Masterclass

South Mackay 7.00 - 9.30am

Join Associate Professor Sarel Gronum from The University of Queensland (UQ) for a Building Business Excellence Masterclass in Mackay, to explore how to identify, build, and sustain your competitive edge.

Competitive advantage isn’t luck; it comes from innovation and making deliberate choices that change how you compete. In this hands-on masterclass, you’ll learn how successful businesses build competitive advantage and outperform their peers.

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